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Your full name is always visible

Your full name will be shown in all transactions. That is to create more transparency between users and to improve the security and safety for everyone using MobilePay. Read more in section 2.3 of the new terms and conditions.

Your full name is always visible
Your full name is always visible

Block user

The new function will make it possible to shut down unpleasant behaviour, e.g. harassment, stalking or threats.

Read more in section 3.1 in our new terms and conditions.

Block user
Block user

Check the card or the account you use for your payment. Everytime.

In the new app, it’s important to be aware of which funding source you use when you pay or transfer money with MobilePay. Otherwise, the app automatically selects the one you used last.

Check the card or the account you use for your payment. Everytime.
Check the card or the account you use for your payment. Everytime.

Important information about requests

  • If you had unanswered requests in the old app, they’ve unfortunately not been carried over into the new app. Luckily, it’s easy to recreate them. You can find unanswered requests from the old app under Activities > Activities > Archived activities. If you already have many activities, you may need to scroll down to find ‘Archived activities’. Then, you can recreate them through the blue menu on the home screen. In the new app, you can only request one user at a time.
  • If you need to share an expense with several people, you can create a settlement.
  • And remember, new requests expire within seven days!
Important information about requests
Important information about requests

The new terms and conditions apply from 12 March 2024

If you don’t want to be covered by the new terms and conditions, you are free to terminate your agreement with us. You can do this, e.g. in the app under "Profile" > "Personal information" > "Delete your profile". In this case, your agreement with MobilePay will be terminated immediately. If we do not hear from you, we consider it as your acceptance of the changes.

Enjoy your new MobilePay ✨